task-l.3

docs/security/crm-access-enforcement-inventory.md

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+# CRM Access Enforcement Inventory
+
+## Status Key
+
+- `Protected`: route already passes through resolved CRM access or explicit permission/scope enforcement
+- `Partially Protected`: route requires auth/permission but still has legacy or coarse organization-wide behavior
+- `Legacy Protected`: route depends on role string or legacy membership behavior instead of resolved union access
+- `Not Protected`: no meaningful CRM scope enforcement beyond organization lookup
+
+## Inventory
+
+| Area | Route / Module | Status | Notes |
+| --- | --- | --- | --- |
+| Customers | `/api/crm/customers` | `Partially Protected` | Permission-gated, but service is still mostly organization-wide and not yet ownership-scoped |
+| Contacts | `/api/crm/customers/[id]/contacts` | `Partially Protected` | Bound to customer org, but no dedicated resolved ownership/contact-sharing policy yet |
+| Leads / Enquiries | `/api/crm/enquiries` and child routes | `Partially Protected` | Uses branch/product/own-scope logic already, but still passes legacy `businessRole` fields through route/service seams |
+| Quotations | `/api/crm/quotations` and `[id]` | `Protected` | List/detail/create/update/delete now pass resolved CRM scope context and enforce branch/product/own visibility |
+| Quotation pricing surfaces | document data, preview, PDF preview/download, approved PDF | `Protected` | Pricing-bearing outputs now require pricing visibility and emit `crm_security_access` audit events when denied |
+| Document artifacts | `/api/crm/document-artifacts/[id]/download` | `Protected` | Approved quotation artifacts now require artifact permission plus pricing visibility guard |
+| Approvals | `/api/crm/approvals`, approve/reject/return | `Legacy Protected` | Permission-gated; step actor resolution now uses resolved CRM access union, but request listing is still organization-wide |
+| Dashboard | `/api/crm/dashboard` | `Protected` | Route uses resolved context; revenue widgets are hidden unless quotation pricing is visible |
+| Dashboard export | `/api/crm/dashboard/export` | `Protected` | Revenue export explicitly blocked without pricing visibility |
+| CRM settings: roles | `/api/crm/settings/roles*` | `Partially Protected` | Permission-gated, but inventory still needs full pass for every mutation route |
+| CRM settings: user assignments | `/api/crm/settings/user-role-assignments*` | `Protected` | Explicit permission-gated through CRM role-assignment permissions |
+| CRM settings: approval workflows | `/api/crm/settings/approval-workflows*` | `Partially Protected` | Permission-gated at route layer; deeper union-based workflow visibility still pending |
+| CRM settings: document templates / sequences | `/api/crm/settings/document-templates*`, `/document-sequences*` | `Partially Protected` | Permission-gated, but not yet audited against the full L.3 export/artifact matrix |
+| Master options | `/api/foundation/master-options` | `Partially Protected` | Admin-oriented and permission-gated, but outside resolved CRM scope model |
+
+## High-Risk Findings
+
+1. Customer/contact services still need full ownership-scope enforcement rather than organization-only reads.
+2. Approval request listing and detail visibility are still broader than the final resolved-ownership model.
+3. Enquiry services already enforce meaningful scope, but several route files still pass legacy role-shaped context instead of a dedicated security context object.
+4. Team-scope semantics are still coarse because the current model does not yet carry a first-class subordinate/team graph.
+
+## Follow-up Focus
+
+- Finish customer/contact ownership enforcement.
+- Convert approval list/detail visibility from organization scope to resolved quotation visibility.
+- Normalize remaining enquiry routes onto the same security-context builder used by quotations and dashboard.
+- Add runtime scenario tests once seeded multi-role fixtures are available.

docs/security/crm-authorization-boundaries.md

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+# CRM Authorization Boundaries
+
+## Source of Truth
+
+Resolved CRM access is the source of truth for CRM authorization.
+
+The effective model is:
+
+1. Authenticated user
+2. Active organization membership
+3. CRM role assignments
+4. Resolved permission union
+5. Resolved branch scope
+6. Resolved product scope
+7. Resolved ownership scope
+8. Resolved approval authority
+
+`memberships.businessRole` remains a compatibility fallback only inside the resolver path.
+
+## Enforcement Layers
+
+### Route permission gates
+
+Every CRM route must first require organization access plus at least one explicit permission.
+
+### Service-level scope enforcement
+
+Sensitive list/detail/mutation services must additionally enforce:
+
+- branch scope
+- product scope
+- ownership visibility
+
+This is required because UI filtering is not a security boundary.
+
+### Pricing visibility
+
+Pricing-bearing outputs require quotation pricing visibility:
+
+- quotation PDF preview/download
+- approved PDF
+- document preview/data
+- revenue dashboard/export
+- approved artifact download
+
+Denied pricing access is logged as `crm_security_access` with action `pricing_hidden`.
+
+### Approval authority
+
+Approval step handling must use resolved CRM role unions instead of a single legacy business-role string.
+
+## Current Ownership Model
+
+- `own`: creator or assigned owner/salesman
+- `team`: currently treated as broader-than-own, but still requires future team graph formalization
+- `organization`: organization-wide inside active tenant
+- `monitor`: read-oriented role with limited commercial visibility
+
+## Artifact Boundary
+
+Artifact permission alone is not enough for approved quotation PDFs.
+
+The caller must satisfy:
+
+1. artifact download permission
+2. quotation pricing visibility when the artifact is an approved quotation PDF
+
+## Dashboard Boundary
+
+Dashboard access is split:
+
+- base dashboard visibility: `crm.dashboard.read`
+- revenue/commercial visibility: quotation pricing visibility
+- approval widgets: approval read permission
+- export visibility: same scope as dashboard, with extra revenue export restriction
+
+## Audit Events
+
+Security-sensitive denials are recorded under entity type `crm_security_access` with actions:
+
+- `access_denied`
+- `scope_violation`
+- `permission_violation`
+- `pricing_hidden`